Privacy Policy
We believe your personal information deserves the highest level of protection. This policy explains exactly how forentasiql collects, uses, and safeguards your data when you engage with our financial valuation services.
1 Information We Collect
When you interact with forentasiql's financial valuation services, we collect several types of information to provide you with accurate analysis and personalized recommendations.
Personal Information
- Name, email address, and phone number when you contact us or register for services
- Professional details including job title, company name, and industry sector
- Educational background and professional certifications relevant to financial analysis
- Communication preferences and language settings
Financial and Business Data
For our valuation services, we may collect financial statements, market data, business performance metrics, and other relevant financial information you provide. This data is essential for conducting thorough valuations and analysis.
Technical Information
We automatically collect certain technical data including IP addresses, browser types, device information, and website usage patterns. This helps us improve our platform and ensure optimal performance across different devices.
2 How We Use Your Information
Your information serves specific purposes that directly benefit your experience with our financial valuation services.
- Conducting comprehensive financial valuations and analysis tailored to your specific requirements
- Providing educational content and training materials relevant to valuation techniques
- Communicating important updates about our services, methodologies, and industry developments
- Improving our analytical models and service delivery based on anonymized usage patterns
- Ensuring compliance with Australian financial regulations and professional standards
- Protecting against fraud and maintaining the security of our systems and your data
Important: We never use your financial data for purposes beyond what you've explicitly authorized. Your sensitive business information remains strictly confidential and is only accessed by qualified professionals working on your specific projects.
3 Data Storage and Security
We implement comprehensive security measures to protect your information throughout its lifecycle with us.
Security Measures
- Advanced encryption for data transmission and storage using industry-standard protocols
- Multi-factor authentication for all staff accessing client information
- Regular security audits and vulnerability assessments conducted by independent specialists
- Restricted access controls ensuring only authorized personnel can view relevant data
- Secure backup systems with geographic redundancy within Australia
Data Retention
We retain your personal information for seven years after our last interaction, which aligns with Australian financial record-keeping requirements. Financial analysis data may be retained longer if required for ongoing regulatory compliance or if you've specifically requested extended access to historical valuations.
4 Sharing and Disclosure
We maintain strict control over who can access your information and under what circumstances.
Third-Party Service Providers
We work with carefully selected service providers who assist with specific aspects of our operations. These include cloud storage providers, payment processors, and specialized financial data vendors. All third parties are bound by confidentiality agreements and must meet our security standards.
Legal Requirements
- We may disclose information when required by Australian law or court orders
- Regulatory investigations by ASIC or other relevant authorities
- Preventing fraud or protecting the safety of individuals
- Business transfers, though any acquiring entity must honor existing privacy commitments
We will never sell your personal information to marketing companies or use it for purposes unrelated to our financial services. Your trust is fundamental to our business relationship.
5 Your Rights Under Australian Privacy Law
Under the Privacy Act 1988 and Australian Privacy Principles, you have several important rights regarding your personal information.
Access and Correction
- Request access to personal information we hold about you
- Obtain copies of your financial analysis reports and related documentation
- Correct inaccurate or outdated information in our records
- Update your communication preferences and contact details
Complaint Process
If you believe we've mishandled your personal information, contact our Privacy Officer directly. We'll investigate promptly and respond within 30 days. If you're unsatisfied with our response, you can escalate to the Office of the Australian Information Commissioner.
Data Portability
You can request your data in commonly used formats if you wish to transfer it to another service provider. We'll provide this within reasonable timeframes, though some complex financial models may require discussion about appropriate formats.
6 Cookies and Website Analytics
Our website uses cookies and similar technologies to enhance your browsing experience and help us understand how visitors interact with our content.
Types of Cookies We Use
- Essential cookies that enable basic website functionality and security
- Analytics cookies to understand which content is most valuable to visitors
- Preference cookies to remember your settings and improve future visits
- Performance cookies to monitor website speed and identify technical issues
You can control cookie settings through your browser preferences. However, disabling certain cookies may limit some website features. We don't use third-party advertising cookies or tracking pixels for marketing purposes.
7 International Data Transfers
While we primarily store data within Australia, some of our technology providers operate globally. When international transfers are necessary, we ensure appropriate safeguards are in place.
Transfer Safeguards
- Standard contractual clauses approved by Australian privacy authorities
- Adequacy decisions recognizing equivalent privacy protection in destination countries
- Binding corporate rules for multinational service providers
- Specific consent for transfers when other safeguards aren't available
8 Changes to This Policy
We review this privacy policy regularly to ensure it remains current with our practices and legal requirements. When we make significant changes, we'll notify existing clients via email and post the updated policy on our website.
Minor updates for clarity or legal compliance may be made without individual notification, but we'll always maintain the effective date at the top of this document. We encourage you to review this policy periodically, especially before sharing additional personal information.
Your continued use of our services after policy changes indicates acceptance of the updated terms. However, we'll always honor the privacy commitments that were in place when you first provided your information.
Privacy Questions or Concerns?
Privacy Officer - forentasiql
Basement/366 King William St, Adelaide SA 5000, Australia
Phone: +61262577695
Email: contact@forentasiql.com
We're committed to addressing your privacy concerns promptly and thoroughly. Don't hesitate to reach out with any questions about how we handle your information.